We partner to solve problems
We listen and understand your challenges, isolate the top value opportunities then deliver tailored solutions to Scale, Modernize and Grow purpose-driven organizations.
We empower teams to maximize their impact and thrive in an ever-evolving world.
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Scale your operation:
Deliver process improvements and automation, simplify operations and align team members for high performance, streamlined spending and increased team productivity.
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Modernize your tools and processes:
Implement AI, integrate technology to optimize processes, eliminate redundancies and train teams to use technology for highest value interactions.
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Grow your client or donor base and retain team members:
Leverage feedback from key stakeholders to build strategic plans for increased client, member, donor or team member loyalty and retention.
How our solutions meet your needs
Budget Challenges:
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Do you need to grow business outcomes or members served with minimal expense increase?
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Do you want to do more with less effort through streamlining or automation?
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Do you want to knock down process roadblocks or eliminate non value steps?
Our services to scale:
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Process improvement plans and project execution
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Value stream mapping to highlight priorities for greatest return
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Process automation assessments and recommendations
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Operational Efficiency - Streamline processes, improve performance and unlock resources.
Tools & Technology Challenges:
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Do you want to adopt AI solutions but are unsure how and what?
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Are your teams struggling to best use technology to make their jobs easier?
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Are your leaders uncertain of the best tools to invest in to grow and scale the business?
​Our services to modernize:
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Assessment of Technology or Tools mapped to business priorities to expose gaps or opportunities
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Plan to optimize technology and tools
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Team training for best practices
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Recommendations to modernize through technology & techniques
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Technology integration - Apply AI, automation and analytics in practical, measurable ways.
Growth Challenges:
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Is your customer or donor base static?
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Have you seen a decrease in recurring purchases or donations?
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Do you lack referrals or testimonials to attract new clients or donors?
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Do your people love what they do but don't see paths for growth?
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Are your teams aligned to priorities and measures of success?
Our services to grow:
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Client or donor direct feedback to outline value priorities & gaps
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Improvement plans and projects to increase client/donor value
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People & Strategic growth plans
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Goal and key performance measures cascades
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Customer Success - use design thinking to improve retention, satisfaction & loyalty. Culture & leadership - strengthen teams, improve engagement and foster growth.
Impact Stories
Real results from Donna Martino's corporate career - expertise now applied through Solutions for Good. These stories show how technology, process and customer focus can drive measurable impact for purpose-driven organizations.
AI for Smarter Service
Reduced handle time, cut costs and improved customer satisfaction by embedding AI at center of call center quality.
Automation Unlocking Capacity
Saved 73,000+ hours annually while reducing losses and creating space for future-ready teams to thrive.
Data that Builds Trust
Improved customer data accuracy by 80% and rebuilt confidence through collaboration and transparency.
These are just a few examples … Let’s build your story of impact.
Why partner with us?
Our passion is to apply a wide span of corporate expertise toward social good and human potential.
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Meet Donna Martino...
As the Founder and Lead Problem Solver for Solutions for Good, Donna brings over two decades of leadership experience in operations, process excellence & automation, customer experience and transformation.
Her corporate career included leading large scale change through AI, automation, technology integration and organizational design initiatives. She now channels those successes into helping purpose-driven organizations realize their vision and meet their goals.
​How we work with you...
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Engagements are outcome based and tailored to your needs.
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We rely on fact-based methods so you'll see value aligned to your goals.
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We're consultants but view ourselves as an extension of your team and are focused on problem solving.
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We're approachable, reliable and think work should include some fun.
Contact
Solutions for Good llc
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